Brevo

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Unified CRM, email sequences, SMS, WhatsApp, and marketing automation

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Current Brevo pricing and offers

Product Overview & Architecture

Brevo (formerly Sendinblue) is an all-in-one customer relationship suite that combines email marketing, transactional messaging, SMS campaigns, WhatsApp outreach, live chat, and pipeline CRM into a unified platform. Unlike competitors that charge based on contact count, Brevo charges based solely on emails sent.

BEST SUITED FOR:Small to mid-market businesses wanting unlimited contact storage and multichannel outreach

Key Features & Capabilities

Pay per email sent with completely unlimited contact storage on all plans

Multichannel marketing: email campaigns, transactional SMS, and WhatsApp messages

Visual drag-and-drop marketing automation workflow builder with behavioral triggers

Built-in Sales CRM with deal pipelines, meeting scheduler, and task management

Dedicated transactional email API and SMTP relay with 99% inbox placement rates

Strict EU data privacy hosting with 100% GDPR and ISO 27001 compliance

THE GOOD (PROS)

•Unlimited contact storage means your bill does not spike just because your list grows
•Native WhatsApp campaign support enables direct mobile engagement with customers
•Generous free tier includes 300 emails per day and full CRM features indefinitely

SHORTCOMINGS (CONS)

•Free plan daily sending limit of 300 emails can restrict larger one-off newsletter blasts
•Advanced automation conditional split testing is reserved for Business plans